

Frequently Asked Questions
What services do you provide?
At Gentle Hearts Personal Care Agency, we provide a wide range of services to help you or your loved one maintain independence and quality of life. Our services include bathing, grooming, dressing, toileting, meal preparation, assistance with feeding, companionship, assistance with mobility/transfers, running errands, medication reminders, light housekeeping, and more! If you need help with something specific that isn't listed here, please don't hesitate to contact us. We will do our best to accommodate your needs provide the care you deserve.
What insurance do you take?
Currently, we accept qualified Medicaid, CareSource, Empower & private pay (out of pocket).
We are actively working towards expanding our insurance acceptance to include even more options in the near future. Please reach out to see if your insurance plan is accepted.
Our goal is to make our exceptional care accessible to as many people as possible. Reach out today with your insurance information and let us check if you qualify for personal care services.
Can I provide my own personal care assistant (PCA)?
Yes, as long as your personal care assistant is certified through the standard PCA 40-hour training.
Who can receive personal care?
We offer In-Home Care services to individuals of all ages, from children to the elderly and everyone in between. Our care is available to anyone who requires additional assistance in their home, regardless of their age.
Can I still obtain care if I'm not living in my house?
Yes. We offer our services at various locations such as hospitals, rehabilitation facilities, nursing homes, assisted living facilities, or your home. Of course, there are certain restrictions depending on your insurance.